IDIS Gold
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The IDIS Gold standard is designed to enable e-retailers to offer their customers the probability of 100% first-time delivery success and indicate that they offer exceptionally high standards of order fulfilment and home delivery.
IDIS Gold certified retailers need to be ISIS accredited are required to meet all the standards of the existing IDIS (Internet Delivery Is Safe) Charter, and must additionally conform to a more stringent set of standards that apply throughout process of web browsing, ordering, fulfilment and returns.
A retailer displaying the IDIS Gold logo indicates that it can offer the probability of 100% first-time delivery success for every type of product it sells and for every delivery scenario – providing the customer selects the most appropriate delivery service option for that product.
IDIS Gold allows a retailer to differentiate its offer and attract more customers, recognising that over 40% of shoppers will be influenced in their choice of retailer by the delivery service on offer and 75% look for delivery assurance before they go to ‘check out’.
Click HERE to find out more.
Self-accreditation
The IDIS Gold website contains full details of the requirements for IDIS Gold accreditation, plus an Online Assessment Calculator which gives retailers the chance to rate their delivery performance, and proceed with their application for certification online if they meet the required standards.
The feedback from the application is immediate and will provide links to best practice statements relating to the key activity areas and to industry solutions designed to help retailers achieve the Gold Standards
You may review background information on IDIS Gold by clicking the menu links on the left, or proceed directly to the Online Assessment Calculator by clicking the link below.
Click
HERE to go directly to application screen and launch the Online Assessment Calculator.